Announcements
NEW TICKETING SYSTEM ANNOUNCEMENT!We have implemented a new helpdesk system to improve our customer support using Microsoft Azure DevOps. Any open tickets within our current ticketing system have been migrated to the new system. Closed tickets will be archived.Access to our new ticketing system will be available directly from the new platform https://dev.azure.com/TSGCRM/To learn more, view the following videosHow to set up your account https://youtu.be/INndCLR2QzUHow to submit a request https://youtu.be/Ffnc9XvFg0YIf you have any issues signing up, please reach out to support@shamsgroup.comThank you
Will each user that can report an issue from our facility need to register, or will our site have a generic login?
Can anyone from my facility register?
TSG Contact Information
Name
Phone
Fax
Email
The Shams Group (TSG)
469-586-3317
214-292-8841
aa-Support@shamsgroup.com
TSG Customer Support would appreciate any suggestions, feedbacks or concerns about TSG VISION CRM. Thankyou for choosing The Shams Group (TSG). We are happy to have you as our valued customer.