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Monday, October 26, 2020
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MEDITECH UPGRADE CLIENT NOTIFICATION  | Microsoft Support Ending  | New: Galactica ScanView Announcement  | TSG Service Level Agreement (SLA) | Windows 8 Certification Announcement
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SQL Server 2008 

Dear Customers,

If you are still running SQL Server 2008 and 2008 R2 after July 09, 2019, you will no longer receive security updates and technical support. We recommend upgrading to SQL Server 2016 or SQL Server 2017 to achieve breakthrough performance, maintain security and compliance, and optimize your data platform infrastructure.

Please feel free to contact aa-ProductManagement@shamsgroup.com  if you have questions.


Windows Server 2008

Dear Customers,

TSG is aware that Windows Server 2008 and 2008 R2 support is ending on January 14, 2020. What does end of support mean for you? After January 14, 2020 Microsoft will no longer issue security updates for any version of Windows Server 2008 and 2008 R2. TSG has received several requests from our customers regarding upgrades and migrations to their new server. We are currently prioritizing the projects based on resource availability; once TSG has a confirmation of hardware availability at your facility we will place you on the priority list and provide a project timeline.

Thank you


MEDITECH UPGRADE CLIENT NOTIFICATION  | Page 2 of 5 | New: Galactica ScanView Announcement
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Digital Transformation

TSG has partnered with Microsoft for a new licensing and transformation services program. Protect your facility and patients from the ever-evolving IT threat landscape.

Learn more about how Digital Transformation will affect the way you work, who we work with, and how we create value.

  • Eliminate License Audit
  • Compliant and Secure – Provides advance
  • Reduce hardware, downtime and software deployment cost
  • Improve staff productivity and efficiency
  • Stop un-expected and recurring capital expense

Remote Deposit Capture

Allows our customers to scan checks remotely and transmit the check images to a bank for deposit, via an encrypted Internet connection

  • Reduce Transportation Costs/Convenience
  • Reduce Processing Costs
  • Intelligent Character & Document Recognition, data management through business rules
  • Large numbers of checks can be scanned quickly and then uploaded all at once
  • Audit Reports

Enterprise-wide SaaS Faxing Solutions

ezDocFlow Portal provides a secure ad HIPAA electronic document distribution and management system which seamlessly integrates faxing with any HIS, EMR, EHR, ERP and business software applications.

  • Eliminate/Reduce fax machine, paper, toner, fax phone line cost/support
  • Captures and digitizes documents as soon as they are received
  • Define routing rules by sender fax number, receiving fax number or text on document
  • Audits every activity in a document workflow
  • Track every document that flows through your organization

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Category (All Categories) - 6 FAQ(s)

Will each user that can report an issue from our facility need to register, or will our site have a generic login?


Can anyone from my facility register?

Q.  Will I receive training on the product?
Q.  Will I be able to see the issues that were already logged prior to the migration to Vision CRM?
Q.  How to change CRM Vision password?
Q.  IE -8 Configuration for GalacticaRX

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The Shams Group (TSG)




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TSG Customer Support would appreciate any suggestions, feedbacks or concerns about TSG VISION CRM. Thankyou for choosing The Shams Group (TSG). We are happy to have you as our valued customer.

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